This confusion is compounded by the fact that Stellar Phoenix Photo Recovery seems to think that I have an (Untitled) 750GB hard drive, as listed in the Physical Disk section – but I don’t have one installed, and I’ve never even owned a drive of that specific size.Įven more bafflingly, it actually let me scan the mystery drive, and it found images that I know belong to me! I built this computer myself, and I know there is no such drive installed, but there’s a photo I took of a Horned Grebe in the scan results. In the list of drives shown below, the differentiation between Local Disk and Physical Disk indicates the type of scan that will be conducted – one based on the existing file structure (Local Disk) or a sector-by-sector scan of the drive (Physical Disk) – although it’s not immediately clear which is which. Things start to get a bit more confusing when you actually start working with the software. There are a few simple choices that cover the main functions of the program, and helpful tooltips that explain each option when you hover the cursor over each button. Here’s the receipt: A Closer Look at Stellar Photo RecoveryĪt first glance, the photo recovery software looks like a modern, well-designed program that pays attention to the user interface. In addition, to test how effective Stellar Photo Recovery is at recovering files found during the free trial scan, we purchased a registration key and activated the full version to evaluate file recovery quality (which turned out to be a bit disappointing). He’ll share his findings on the Mac version, including his experience contacting the Stellar Phoenix support team via phone, live chat, and email. Meanwhile, JP tested Stellar Photo Recovery for Mac on his MacBook Pro. I have not received any kind of special consideration or compensation from Stellar Data Recovery to write this review, and they have not had any influence over the outcome of the tests or the contents of the review. Sometimes these efforts were successful and sometimes they weren’t, but the process has given me a thorough understanding of computer file systems, both when they’re working properly and when they develop data storage and loss issues. I’ve had unfortunate issues with data loss in the past, and I’ve experimented with a number of different file recovery options to save my lost data. I have been working with various types of digital media for over 10 years in my career as a digital graphic designer and as a photographer, and I’ve been actively interested in computers for over 20 years.
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